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KMID : 1011620120280010033
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Korean Journal of Food and Cookey Science
2012 Volume.28 No. 1 p.33 ~ p.40
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A Study on the Selection Attributes regarding American Beef by Importance-Performance Analysis - Focused on the University Students in Seoul and Gyeonggi Area
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남지연:Nam Ji-Yeon
홍완수:Hong Wan-Soo
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Abstract
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The purpose of the study is to examine the importance and performance degrees between Selection Attributes of American beef by IPA(Importance-Performance Analysis) for university students in Seoul and Gyeonggi Area. A total of 590 questionnaires were distributed, and 481 questionnaires were used in the study (81.5% of response rate). According to the IPA results of 12 selection attributes for American beef, the selection attributes with relatively low satisfaction but high importance(II quadrant) were‘country of origin’,‘safety’,‘cleanliness and hygiene’. The factor to be improved relatively through to the results of IPA was consumer confidence factor (‘country of origin’,‘safety’,‘cleanliness and hygiene’) and it was confirmed that university students had a low satisfaction in large degrees compared to the significance of American beef. Therefore, recovery of consumer confidence of American beef is urgent as well as the need to increase satisfaction of consumers. From now on, based on these results, it is considered that many efforts are necessary to increase the trust of consumers by planting awareness that American beef is safe by setting institutional conditions to vitalize purchase of American beef. Moreover, it is considered that these efforts would be significant for the vitalization of restaurants with beef as their main menu, and vitalization of consumption of Korean beef as well as American beef henceforth.
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KEYWORD
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bovine spongiform encephalopathy, American beef, IPA, selection attributes
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